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Customer Excellence Specialist

Company: VirtualVocations
Location: Hartford
Posted on: March 23, 2025

Job Description:

A company is looking for a Customer Excellence Specialist to manage customer orders and inquiries while ensuring high levels of service.
Key Responsibilities

Process wholesale orders and manage customer inquiries across various platforms
Provide support to Health Food Store retailers and execute promotional programs
Monitor customer feedback and collaborate with teams to enhance service processes

Required Qualifications

High school diploma or GED, with relevant experience preferred
One to three years of customer service experience, ideally in a call center
Proficiency in computer software applications, including word processing and spreadsheets
Ability to interpret documents and perform basic calculations
Bilingual skills are a plus but not required

Keywords: VirtualVocations, Hartford , Customer Excellence Specialist, Other , Hartford, Connecticut

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