Contact Center Authorizations Agent
Company: VirtualVocations
Location: Jackson Heights
Posted on: February 5, 2025
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Job Description:
A company is looking for a Contact Center Associate -
Authorizations Agent - 100% Remote.
Key Responsibilities
Authorize repair/replacement of covered systems or appliances
Negotiate pricing with contractors and inform customers of
non-covered claims
Provide necessary follow-up as required
Required Qualifications
High school diploma or GED required; equivalent combination of
education and experience accepted
1-3 years of customer service experience and/or training
required
Knowledge of how to read a contract and business unit policies and
procedures
Must have internet access with minimum 4.6Mbps upload/download
speeds
Ability to be on video call as required during working hours
Keywords: VirtualVocations, Hartford , Contact Center Authorizations Agent, Sales , Jackson Heights, Connecticut
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