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Senior Marketplace Liaison

Company: VirtualVocations
Location: Hartford
Posted on: April 1, 2025

Job Description:

A company is looking for a Senior Marketplace Member Liaison HICS.
Key Responsibilities

Review, investigate, and resolve member inquiries regarding HICS in accordance with internal guidelines and CMS standards
Write narratives to CMS and letters to members to explain findings and resolutions
Evaluate member feedback and recommend workflows for policy or process improvements

Required Qualifications

Bachelor's degree in a related field or equivalent experience
2+ years of data management or data analytics experience
Experience within Marketplace, Medicare, Medicaid, Managed Care, or ACA/Commercial Insurance industry preferred
Member, provider, and customer service experience preferred
Experience with case work and using multiple systems is highly preferred

Keywords: VirtualVocations, Hartford , Senior Marketplace Liaison, Other , Hartford, Connecticut

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