HartfordRecruiter Since 2001
the smart solution for Hartford jobs

Chat Associate

Company: VirtualVocations
Location: Jackson Heights
Posted on: February 4, 2025

Job Description:

A company is looking for a Chat Associate (Global) to support their marketplace operations.



Key Responsibilities

Communicate with customers via various channels and resolve inquiries efficiently
Investigate incidents and communicate resolutions empathetically to stakeholders
Develop initiatives to improve marketplace reliability and collaborate with cross-functional teams


Required Qualifications

Proficient in English; English as a first language
Over 2 years of customer support experience, including telephonic support
Experience with Zendesk or any CRM for at least 2 years
Ability to handle ambiguous situations and demonstrate self-direction
Strong ethical integrity and decision-making abilities

Keywords: VirtualVocations, Hartford , Chat Associate, Other , Jackson Heights, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Hartford RSS job feeds