Market Leader

Company: SP Plus Corporation
Location: New York
Posted on: February 3, 2025

Job Description:

OverviewSP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.ResponsibilitiesWe invite you to join the industry leader in parking and technology as we seek an accomplished and inspiring leader with multi-location experience to serve as Market Leader.What you'll do

• Deliver on Our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients to improve our operations.
• Facilitate the development of new business and maintain, extend and expand the profitability of the existing business and its operation within an assigned regional area, including: Account Planning; Lead Generation; Opportunity Qualification; Problem Definition; Proposals/RFPs; Operational Planning; Closing and Onboarding.
• Sell and increase additional products and services to existing accounts.
• Ensure client and customer satisfaction with services by planning and leading regular meetings to report on finances, operations, ongoing projects, and strategies.
• Negotiate or gain agreement on the contract terms with a new client.
• Identify at-risk locations and execute proper protocols to ensure retention.
• Verify that locations within assigned Region(s) comply with all contractual obligations.
• Oversee the development and attainment of regional operating plans, budgets and forecasts.
• Hire, develop, train and supervise a diverse team of Promise-driven employee members. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.QualificationsWhat you need
  • 5+ years of managing multiple direct reports and locations.
  • Proven track record of successfully meeting/exceeding budget expectations, developing new business, and developing strong client relationships.
  • Ability to lean into Our Promise and be passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.
  • Bachelor's Degree preferred.
  • Other key competencies include financial analysis skills, familiarity with contract structures and required terms; presentation skills; negotiation skills; and strong verbal/written communication skills.
  • Computer skills: Proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint); Prior experience with budgeting software, Salesforce, and P&L Review systems preferred.
  • License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.Salary Range: $145,000 - $160,000 annuallySP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.LocationUS-NY-MANHATTAN
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Keywords: SP Plus Corporation, Hartford , Market Leader, Other , New York, Connecticut