Business Analyst

Location: North Bergen
Posted on: October 19, 2024

Job Description:

One of our clients in NJ is looking to hire a fulltime Business Analyst with Ecommerce background. If you meet the below requirement and skills, please send your resume and salary expectation for immediate interviews.
 
Responsibilities:
• Define and create use cases and value proposition through market research and create metrics for data-driven and value-driven business decisions.
• Communicate with management team, development vendor and business area experts to improve product functionality, resolve issues, and improve consumer satisfaction.
• Participate in planning and implementation of support and strategic projects.
• Project management input on task status, risk identification and mitigation, change management and impact analysis.
• Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, modeling those requirements in an organized manner and communicating those requirements throughout the project life cycle.
• Enhance test cases by analyzing project specifications.
• Define project tasks, resource requires, test plans and participate in QA process.
• Interpret data gathered from multiple channels including but, not limited to document analysis, workshops, site visits, surveys, use cases, business analysis, workflow analysis, social and vendor reports to provide insight.
• Escalation of usability and performance issues as required; maintaining ownership of issues through resolution.
• Provide subject matter expertise for functional and technical aspects of the DemandWare eCommerce platform.
• Assist in testing updates to existing web applications and perform user acceptance testing for new integrations.
• Create, monitor, and present best practice site performance reports across Company portfolio of sites using CatchPoint.
• Perform Quarterly site audit tasks and provide metrics summary on performance to management.
• Level 2 Support of eCommerce Sites.
• On call 24/7 based on a revolving schedule for site monitoring with resolution.
Requirements:
• Minimum two (2) years of ecommerce business or support analyst experience.
• Experience with web analytics platforms such as Google Analytics and Coremetrics.
• Strong technical knowledge of web technology efficiencies and conversion performance.
• Good understanding of the Software Development Life Cycle (SDLC) and experienced in using Waterfall and Agile methodologies.
• Ability to work in a fast-paced environment, including prioritizing and manage multiple tasks / projects.
• Ability to quickly assess issues and react to changing circumstances and new information
• Ability for troubleshooting and problem solving.
• Experience using project / task / bug management tool such as JIRA / Bugzilla / Basecamp.
• Experience interacting and coordinating directly with the Ecommerce business units.
• Excellent interpersonal and analytical skills.
• Exceptional verbal, written, and presentation skills.
• Self-motivated, ability to work independently and within a team.
Preferred Knowledge/Skills:
• Ability to debug data using query tools ie. Access, MySQL, Oracle a plus
• Working knowledge of HTML, CSS, JavaScript, XML, and DemandWare business manager a plus
• SEO Optimization experience a plus
• Understanding of Internet protocols such as SMTP, HTTPS, SOAP/REST a plus
• Experience with 3rd party commerce integrations across ESP, OMS, WMS, Analytics, Scene7, Ratings & Reviews a plus
• Understanding of PII policies a plus
• Experience working in a fashion / multi-brand environment a plus.
• Bachelor’s degree in Computer Science, MIS, Business or related field preferred.
 
 

Keywords: , Hartford , Business Analyst, IT / Software / Systems , North Bergen, Connecticut