Customer Support Team Leader
Company: VirtualVocations
Location: Hartford
Posted on: April 1, 2025
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Job Description:
A company is looking for a Team Leader, Customer Support.
Key Responsibilities
Provide resources and guidance for customers on product usage
Utilize online chat to support incoming customer inquiries
Lead and mentor team members on customer support specialization and
career development
Required Qualifications
At least 3 years of experience in a customer service or relevant
role
Experience in a B2C technology company is preferred
Experience in a leadership role is preferred
Familiarity with design processes and implementation for technology
products is preferred
Keywords: VirtualVocations, Hartford , Customer Support Team Leader, Hospitality & Tourism , Hartford, Connecticut
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