Care Concierge Coordinator
Company: VirtualVocations
Location: Brooklyn
Posted on: January 29, 2025
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Job Description:
A company is looking for a Care Concierge Coordinator (Member
Experience Rep) to manage therapy requests and advocate for
members' needs in a remote setting.
Key Responsibilities
Manage new and existing therapy requests, assessing member
treatment needs and collaborating with providers
Advocate for members' needs and assist them in navigating
medication options and barriers
Resolve member cases efficiently while maintaining communication
with members and providers
Required Qualifications
At least 3 years of experience in healthcare focusing on care
coordination or member advocacy
3 or more years of customer service experience, preferably in case
management
Experience in a high-volume, fast-paced team environment
High school diploma or GED required; bilingual is a plus
Available for full-time work during specified hours and able to
attend onsite training in Hayward, CA
Keywords: VirtualVocations, Hartford , Care Concierge Coordinator, Hospitality & Tourism , Brooklyn, Connecticut
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