IT Operations Engineer

Company: VirtualVocations
Location: Jackson Heights
Posted on: February 4, 2025

Job Description:

A company is looking for an IT Operations Engineer to maintain the reliability, security, and efficiency of its IT infrastructure and services.

Key Responsibilities

Serve as the initial point of contact for all IT-related requests and inquiries
Troubleshoot and resolve hardware issues for laptops, displays, and peripherals
Create and maintain documentation of common troubleshooting procedures and technical solutions

Required Qualifications

Experience in providing technical support in a macOS environment
Experience managing user accounts and access with SaaS applications like Okta, Google Workspace, or Microsoft Azure
Knowledgeable in SaaS application administration
Excited to learn and approach problems from first principles
Fluent in English

Keywords: VirtualVocations, Hartford , IT Operations Engineer, Engineering , Jackson Heights, Connecticut

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