End User Support Engineer
Company: VirtualVocations
Location: Bridgeport
Posted on: November 15, 2024
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Job Description:
A company is looking for an End User Support Engineer - Power
Platform to triage and resolve support requests related to Power
Platform.
Key Responsibilities
Collaborate on resolving Power Platform incidents requiring CTO UC
team engagement
Perform root cause analysis to prevent recurrence of incidents
Support Power Platform administration activities, including license
assignments and outage notifications
Qualifications
Minimum of 2 years of experience with Power Apps, Power Automate,
Power BI, and Microsoft 365 services
Knowledge of IT SLAs and backlog tracking
Experience in conducting training sessions and knowledge transfer
is preferred
Work experience in a multi-national organization, preferably in the
energy sector
Strong understanding of Microsoft 365 services that overlap with
Power Platform services
Keywords: VirtualVocations, Hartford , End User Support Engineer, Engineering , Bridgeport, Connecticut
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